PokerStars and Moneybookers Respond to Full Tilt License Suspension

Tony
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Yesterday we told you about Full Tilt Poker's online poker license being suspended by the Alderney Gambling Control Commission (AGCC) which resulted in all FT games being ceased, their website going down and all FT players left in despair. Although Full Tilt have not made any official statements or even comments on the matter, the story developed with AGCC complementing their statement on ceasing FT license and Moneybookers and PokerStars issuing their responses.

Here's what AGCC added:

“The above-named companies (Vantage Ltd, Oxalic Ltd, Filco Ltd and Orinic Ltd, collectively trading as FULL TILT POKER ) must, until the Suspension Notices are cancelled or the Commissioners of AGCC have reached a determination at the conclusion of the hearing convened in accordance with Regulation 46 of the Alderney eGambling Regulations, 2009 cease to exercise their eGambling licenses, which means that these licensees must from today cease to:

  • Register new customers;
  • Accept deposits from existing customers;
  • Allow existing customers to withdraw funds that are held in their accounts; and
  • Permit customers to participate in any form of poker game play or gambling transaction.

The Alderney Gambling Control Commission will hear the matters contained in the Hearing Notices at a Regulatory Hearing which will commence at 10:00 a.m. on Tuesday 26th July, 2011 at the Victoria Park Plaza Hotel, 239 Vauxhall Bridge Road, London SW1V 1EQ. In the event that there is a change to these details this notice will be amended."

André Wilsenach, Executive Director of the AGCC, went on to say: "The decision to suspend the eGambling license was in the public interest and, because of the seriousness and urgency of the matter, it required that immediate action be taken ahead of the regulatory hearing."

Moneybookers Reaction

Here's an official Moneybookers statement we have received on Wednesday regarding the recent Full Tilt eGamling license suspension:

As a Moneybookers customer, you already know you are the most important part of our business. We always make sure you receive the safest service.

For this reason we have stopped accepting deposits made to Full Tilt Poker.

There are extraordinary circumstances behind this situation which are beyond our control. We will not comment on these, just take appropriate action that protects our customers. We have requested that the Moneybookers logo be removed from Full Tilt Poker, but cannot do any more to make sure it is not displayed. Moneybookers is no longer available from Full Tilt Poker, and you will receive an error message if you attempt to use our service there.

PokerStars Stament

PokerStars have reacted to the events regarding Full Tilt Poker as well and have issued a statement of their own in order to ensure their users that FT license suspension will not affect Stars players in any way.

Here's the full statement:

In light of today’s news that Alderney Gambling Control Commission has suspended Full Tilt Poker’s license, PokerStars wishes to assure our customers that their funds are completely safe and that our operations are completely unaffected. The Isle of Man Gaming Commission today reaffirmed that PokerStars' worldwide licensing is intact and that our operations are in full compliance with all of its requirements. PokerStars' online operations continue as normal and all funds in players’ accounts are safe and available for withdrawal as usual with no delays.

PokerStars also remains in full compliance with our licenses in other jurisdictions where we are regulated, including France, Italy and Estonia.

As provided under our licensing, PokerStars has always maintained the integrity and security of our players’ funds, by keeping all such funds in segregated bank accounts, always available for immediate withdrawal.

Since the actions of US Department of Justice in April, we have returned more than $120 million to US players and continue to act upon requests as they are received. Players outside the US have not been affected and all cash-outs have been processed without delays. Further, PokerStars entered into an agreement with the Department of Justice which expressly confirmed the company’s ability to operate outside the US.

We will continue to operate as a responsible corporate citizen and are committed to serving the needs of our customers in complete compliance with our regulatory requirements.

Keep up with the latest news on the matter at NeverwinPoker.com.