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eChecks likely DD again, accross the board, FTP & Stars

micon
post Dec 24 2008, 11:26 AM
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I have requested echecks from Stars and FTP on the same day, and believe it or not they are going to be delayed again, just like earlier this year when everyone told me to just wait the 1 month and never ask support where my money is or be angry about it.

Same shit, different day, echeck DD for USA because obv. they create a processing company, then shove about a grip and a half of $ through it, this has to alert someone that cares, then it goes DD. Wash, rinse, repeat.

12/14 - both cashouts made, one from 'stars, one from FTP
12/24 - I msg both sites and ask wtf is wrong. Oh it's before the 25 day waiting period? fuck you. echecks usually hit my account 5-7 regular person days after I request a cashout. They never take 15 business days / 3 weeks. It is an electronic transfer and if 'stars approves it on the 15th then where the fuck is the $?

letter from 'stars (and this sounds like they know about the issue and are trying to help me, others):

Hello Bryan,

Thank you for contacting us.

Please accept our apologies for the delay in you receiving your cashout,
please note that we are making eCheck cashouts our priority and are striving
to make sure the money gets to you as soon as possible.

As a side note, there is no need to send us your bank statement since we are
aware that some eChecks cashouts from early December might be a little
delayed. May I remind you that eChecks cashout approximately take 10
business days to reach the bank accounts, however sometimes and depending on
bank policies and because of the extremely high demand over the Christmas
period, it may take longer.

I will notify our processors that your cashout may be affected and respond
to you when I have further information on how to rectify this. Your
cooperation and patience is greatly appreciated.

May I also remind you that your funds are entirely safe and secure. If you
have any other concerns or questions then please do not hesitate to get in
contact.

Best regards,

Owen
PokerStars Cashier Specialist


and from FTP:

Hello Bryan,

Thank you for contacting Full Tilt Poker Support.

According to our records, your Bank Transfer withdrawal for $BALLERAMNT was approved on December 15, 2008.

Please note that Bank Transfers typically take 10 to 15 business days from the time your withdrawal was approved to reach your specified checking account. Business days are Monday to Friday, with the exception of bank observed holidays.

If you have not received your Bank Transfer by January 7, 2009, please let us know and we will be happy to assist you further.

Thank you for your patience, Bryan, and if you have any other questions, please feel free to contact us.

Regards,

Ron
Full Tilt Poker Support


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chipcounter
post Dec 24 2008, 12:53 PM
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I just used a pokerstars e-check cashout on the 22nd and money was in the bank today.

Canada obv.


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ShizzMoney
post Dec 24 2008, 01:12 PM
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They know about the issue. The 2+2 thread about it is blowing up.

I requested a cashout on 12/14 and it said it was processed the next day to my account, but the loot has yet to show up in my bank account. They keep telling me to wait, but it's like almost been a week and its just an electronic transfer (and one for not much, may I ask).

The best solution I can suggest? Just request the paper check; that's what I did for my next cashout. From PStars it takes about 3 days to my house here in Boston. It's not the ease of an electronic transfer nor has the speed of waiting for the check to clear, but it's better to at least GET the money I need for rent/bills rather it be in limbo.

QUOTE
Hello Sean,

Thank you for contacting PokerStars.

I have checked your account and confirmed that your eCheck cashout for
$XXX.XX was processed on December 15th.

Please be advised that cashouts take 72 hours to be processed once they
are processed, eChecks cashouts may take from 3 to 10 business days to
show in your bank account.

Please let us know if you need further assistance.


Regards,

Alejandra
PokerStars Support Team


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Johnnylox
post Dec 24 2008, 01:14 PM
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Received an E-check today from dec 3rd, so they are still working just taking a long time.

Holla


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brian622
post Dec 24 2008, 01:15 PM
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QUOTE(ShizzMoney @ Dec 24 2008, 09:12 PM) *
They know about the issue. The 2+2 thread about it is blowing up.

I requested a cashout on 12/14 and it said it was processed the next day to my account, but the loot has yet to show up in my bank account. They keep telling me to wait, but it's like almost been a week and its just an electronic transfer (and one for not much, may I ask).

The best solution I can suggest? Just request the paper check; that's what I did for my next cashout. From PStars it takes about 3 days to my house here in Boston.
It's not the ease of an electronic transfer nor has the speed of waiting for the check to clear, but it's better to at least GET the money I need for rent/bills rather it be in limbo.



Yeah, I just had a Stars check sent and it arrived in 3 days flat to Phoenix.
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ShizzMoney
post Dec 24 2008, 01:20 PM
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JUST got an email right after I posted on NWP, from PStars, regarding the issue. Reading NWP, perhaps?

QUOTE
Hello Shizzmoney,

This email is in regards to the following cashout request:

Transaction ID: XXXXXXXXX

Requested on: 14-Dec-08

Amount: $XXX.XX

As you may know, we have been recently experiencing difficulties processing e-Check cashouts, however we have received many reports of the delayed e-Check cashouts beginning to be credited to players bank accounts today. While encouraging, there is still obviously a fair sized backlog of pending cashout requests. Given the time of year, we do understand the high urgency for people to get their money and are continuing to work to get this backlog cleared as quickly as possible. We are monitoring the status and completion rate of the still pending cashouts closely.

As a good will gesture for this delay, we have decided to credit your PokerStars account with a 10% bonus of the cashout amount. There are no conditions attached to this bonus and you are free to do what you like with the funds. This includes cashing out again via either paper check or via bank wire. We offer paper checks from $25 - $5000, and bank wires for cashout requests over $5000

As stated, we will continue to monitor the completion rate of cashouts; if in the next few days we determine that the still pending cashouts are not processed in a timely manner, we will cancel the cashouts and place the funds back in your PokerStars account to allow you to cashout via regular check.

Once again, we are extremely sorry for these issues which we understand have caused you a great deal of inconvenience, and we are working on a solution that should significantly improve the processing speed and reliability of e-Check cashouts.

Regards,
PokerStars Payment Services


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micon
post Dec 24 2008, 03:29 PM
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the middle of the month is the DD time for echecks, it seems.

1) I requested both FTP / Stars echecks on 12/14

2) I requested echecks from both of them 1 week prior and the $ was in my checking acct in about 5-6 regular person days.

3) I have been fucking more with click2pay, which seems to work for site-to-site xfers - it wants a $1500 min. cashout and some shady situation to email them your aba/routing #'s

4) god damn motherfuckers USA make this shit legal and regulated.


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SetofKs
post Dec 24 2008, 03:35 PM
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Are echecks available to anybody on stars, or just select players? I dont even have this option, but I get my checks in the mail within a few days.
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ship
post Dec 24 2008, 03:39 PM
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have to deposit with an echeck to be able to cashout via echeck.


--------------------
@SHIPdaCHIPS
QUOTE(DanDruff @ Jan 20 2008, 11:14 PM) *
There has always been some weird sexual tension between phantom and Martha.
Micon is lucky that there's a big ocean between you two.

I'm not sure which indignity is worse:
- Leaving your wife, shacking up with your former neighbor, and getting cheated on with a guy from your own poker forum, or...
- Getting ripped off for $12,000 by a guy with neck tattoos

Either way, Micon needs to be thankful that phantom isn't visiting his girl's land down under.

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SetofKs
post Dec 24 2008, 03:41 PM
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QUOTE(ship @ Dec 24 2008, 05:39 PM) *
have to deposit with an echeck to be able to cashout via echeck.



ah, i see. this is probably not possible.
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Chinamaniac
post Dec 24 2008, 08:42 PM
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QUOTE(micon @ Dec 24 2008, 06:29 PM) *
the middle of the month is the DD time for echecks, it seems.

1) I requested both FTP / Stars echecks on 12/14

2) I requested echecks from both of them 1 week prior and the $ was in my checking acct in about 5-6 regular person days.

3) I have been fucking more with click2pay, which seems to work for site-to-site xfers - it wants a $1500 min. cashout and some shady situation to email them your aba/routing #'s

4) god damn motherfuckers USA make this shit legal and regulated.

I just went through the same shit.Its 15 business days. I havnt added your shit up but it cant be 15 business days since the 14th. Looks like your overreacting just like you did with the cake cashouts
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ShizzMoney
post Dec 24 2008, 10:03 PM
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On a good note, I've started to run better on Pstars since the eChecks shenanigians


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Twitter name: Seanismoney
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thesidedish
post Dec 24 2008, 10:12 PM
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QUOTE(Chinamaniac @ Dec 25 2008, 05:42 AM) *
QUOTE(micon @ Dec 24 2008, 06:29 PM) *
the middle of the month is the DD time for echecks, it seems.

1) I requested both FTP / Stars echecks on 12/14

2) I requested echecks from both of them 1 week prior and the $ was in my checking acct in about 5-6 regular person days.

3) I have been fucking more with click2pay, which seems to work for site-to-site xfers - it wants a $1500 min. cashout and some shady situation to email them your aba/routing #'s

4) god damn motherfuckers USA make this shit legal and regulated.

I just went through the same shit.Its 15 business days. I havnt added your shit up but it cant be 15 business days since the 14th. Looks like your overreacting just like you did with the cake cashouts


micon FTCL yer saying?
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ship
post Dec 24 2008, 10:31 PM
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QUOTE(thesidedish @ Dec 24 2008, 10:12 PM) *
QUOTE(Chinamaniac @ Dec 25 2008, 05:42 AM) *
QUOTE(micon @ Dec 24 2008, 06:29 PM) *
the middle of the month is the DD time for echecks, it seems.

1) I requested both FTP / Stars echecks on 12/14

2) I requested echecks from both of them 1 week prior and the $ was in my checking acct in about 5-6 regular person days.

3) I have been fucking more with click2pay, which seems to work for site-to-site xfers - it wants a $1500 min. cashout and some shady situation to email them your aba/routing #'s

4) god damn motherfuckers USA make this shit legal and regulated.

I just went through the same shit.Its 15 business days. I havnt added your shit up but it cant be 15 business days since the 14th. Looks like your overreacting just like you did with the cake cashouts


micon FTCL yer saying?

yes.gif


--------------------
@SHIPdaCHIPS
QUOTE(DanDruff @ Jan 20 2008, 11:14 PM) *
There has always been some weird sexual tension between phantom and Martha.
Micon is lucky that there's a big ocean between you two.

I'm not sure which indignity is worse:
- Leaving your wife, shacking up with your former neighbor, and getting cheated on with a guy from your own poker forum, or...
- Getting ripped off for $12,000 by a guy with neck tattoos

Either way, Micon needs to be thankful that phantom isn't visiting his girl's land down under.

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Weiss IS Niceā„¢
post Dec 24 2008, 10:33 PM
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QUOTE(Chinamaniac @ Dec 24 2008, 11:42 PM) *
QUOTE(micon @ Dec 24 2008, 06:29 PM) *
the middle of the month is the DD time for echecks, it seems.

1) I requested both FTP / Stars echecks on 12/14

2) I requested echecks from both of them 1 week prior and the $ was in my checking acct in about 5-6 regular person days.

3) I have been fucking more with click2pay, which seems to work for site-to-site xfers - it wants a $1500 min. cashout and some shady situation to email them your aba/routing #'s

4) god damn motherfuckers USA make this shit legal and regulated.

I just went through the same shit.Its 15 business days. I havnt added your shit up but it cant be 15 business days since the 14th. Looks like your overreacting just like you did with the cake cashouts



shocker.gif


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Chinamaniac
post Dec 24 2008, 11:47 PM
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QUOTE(thesidedish @ Dec 25 2008, 01:12 AM) *
QUOTE(Chinamaniac @ Dec 25 2008, 05:42 AM) *
QUOTE(micon @ Dec 24 2008, 06:29 PM) *
the middle of the month is the DD time for echecks, it seems.

1) I requested both FTP / Stars echecks on 12/14

2) I requested echecks from both of them 1 week prior and the $ was in my checking acct in about 5-6 regular person days.

3) I have been fucking more with click2pay, which seems to work for site-to-site xfers - it wants a $1500 min. cashout and some shady situation to email them your aba/routing #'s

4) god damn motherfuckers USA make this shit legal and regulated.

I just went through the same shit.Its 15 business days. I havnt added your shit up but it cant be 15 business days since the 14th. Looks like your overreacting just like you did with the cake cashouts


micon FTCL yer saying?

SFO
more nonsense about jack shit
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ShizzMoney
post Jan 6 2009, 12:38 PM
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An update to this story: I didn't get my cash and the mobnies were credited back to my PokerStars account.

Checks still working though.


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Twitter name: Seanismoney
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Proofz
post Jan 6 2009, 07:26 PM
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I cashed out $505 on 12/13 from FTP - Wire transfer and have yet to recieve it
I cashed out $2500 on 12/21 from FTP - same thing

What the fuck


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micon
post Jan 6 2009, 08:09 PM
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QUOTE(ShizzMoney @ Jan 6 2009, 12:38 PM) *
An update to this story: I didn't get my cash and the mobnies were credited back to my PokerStars account.

Checks still working though.



Same. Got my echeck $ deposited back to 'stars acct. Requested paper check, expect to have it soon. About a week after I requested my echeck I requested a paper check that got here quickly

QUOTE(Proofz @ Jan 6 2009, 07:26 PM) *
I cashed out $505 on 12/13 from FTP - Wire transfer and have yet to recieve it
I cashed out $2500 on 12/21 from FTP - same thing

What the fuck


you cashed out via a method known as an 'echeck' and not a 'wire' like the big boys get.


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micon
post Jan 6 2009, 08:20 PM
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also FYI, Full Tilt has done nothing to compensate me and has given me zero info about my cashout. On the other hand Pokerstars shipped me 10% of my cashout as a bonus for waiting and kept me alert of the situation much better.

Definitely point for 'Stars customer service, demerit for Full Tilt.



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