sportsbook.com's cake skin, follow up to some comments made by druff in the 15/30 bellagio thread

FWIW a few people at my tables were claiming that their sportsbook checks had bounced.

Email I got from support @ sportsbook.com regarding a delayed payout I requested:

> Dear Jason,
>
> I am writing to inform you of the current unfortunate situation with our check processors, which affects your pending withdrawal for $1,600.00 requested from your account CID xxx on 6/22/2008.
>
> Since the UIGEA was passed almost 2 years ago it has had varied success in clamping down on banking transactions involved with online gaming. Unfortunately the easiest form of transactions to trace and tackle are paper checks sent out to you, our customer. As a result of this all of our current check processors' have found it increasingly difficult to get your checks to you.
>
> At this point I would like to reassure you that a similar situation has happened previously, and on a much greater scale. How is this a reassurance? Absolutely every single one of our customers got their pending payouts. Admittedly it took a little time, and a lot of effort, but we have never missed a payout and I assure you, we never will.
>
> We also intend to put into practice the valuable experience we gained during the previous situation. Our processors at the time gave us timeframes after which they estimated situation would be resolved. We passed these timeframes on to our concerned customers, only to have our processors move the goalposts time and time again. This only served to frustrate everyone involved.
>
> After a time we also automatically canceled all of the affected pending withdrawals and placed them back in our customers' accounts. This damaged our customers' faith in our efforts. However if you would feel more comfortable seeing these funds back in your gaming account balance, by all means do not hesitate to contact our customer service department and have your pending withdrawal canceled.
>
> So, where does this leave you and your $1,600.00? Truthfully, at the moment we are facing at least 3 - 5 weeks until the situation can be resolved.
>
> We promise you that we will keep channels of communication open, and we will be proactive with that communication. We promise to email you with a weekly update to let you know we are taking the situation very seriously and we promise to contact you as soon as there is any development.
>
> Our agents will be more than happy to take your chats, emails or calls, but please be aware that you will be kept up to date and have as much information as they will.
>
> So once again, I would like to apologize for this very unfortunate situation. Please rest assured you can expect an email from us within the week to fully update you regarding the situation. Please note, if you have multiple affected withdrawals you will receive multiple emails.
>
> Kind regards,

Personally, I think this is a responsible and honest email. I dont like whats going on but I respect that its not their fault ultimately, and I think they are being straight up with me on every point.

I also think that eventually we all get our money, its just a question of when, of course.

why not use UseMyWallet to handle your cashout transactions? It seems quicker and its only 30$ instead of 35$.. =\

How can stars process a check in 3 days and everyone else has these crazy issues? SportsBook is obv rigged btw.

Would be nice to figure out how to get a usemywallet account. I emailed cake and asked for one, they said that they have minimum requirements for getting a usemywallet account that are part of their contract with usemywallet and I have not yet met those minimum requirements. They said that they can't tell me what the mimimum requirements are. I've been playing that site almost exclusively for over 6 months, and have paid a shitload of rake, so I have no clue what the min requirements are. I did sign up for a dumpy online casino on saturday and asked for an invite to usemywallet which they said they'll send, so maybe that will work.

thats pretty crazy... did u send in your documents (drivers license/whatever else) because thast all i did...and i only played on the site for maybe 4-5 days? and i was able to get the invitation.

I never sent any documents, was never asked to. Here is their response to my request and my response back that I just sent right now. If this doesn't work I registered for a dump online casino and asked for an invite, maybe that will work.






Are you serious? I have been playing this site for over 6 months and have paid thousands in rake. I have a friend that had an account for 4 or 5 days and he was given an invite. How can he meet the criteria and I don't? Im willing to send photo ID or whatever else is necessary to get this account set up.From: CakePoker Support [support@cakepoker.com]
Sent: Friday, July 11, 2008 9:54 PM
To: SetOfKs
Subject: Re: Usemywallet account [Ticket#: 22582]

Hello,

Thank you for your email. I'm afraid at present UseMyWallet account invitations would only be open to those players who meet criteria laid down by UseMyWallet, which I’m afraid we are unable to discuss at this time. As soon as your account meets these criteria our Cashier team will forward an invitation, apologies for not being able to help you further at this time and thanks in advance for your patience.

Please let us know if we can be of further assistance.

Kind Regards,

Kevin

CakePoker Support

Heres their response. Fuckin assholes send a gay response as usual that doesn't answer anything I asked them. This has me tilted. I deposit thousands of dollars, pay thousands in rake or the course of 6 months, never had a problem with my account, and I still haven't met the criteria, but somebody that has been a member for 4 days does meet the criteria?

Hello,

Thank you for your email. As stated earlier UseMyWallet account invitations would only be open to those players who meet criteria laid down by UseMyWallet.

Please let us know if we can be of further assistance.

Kind Regards,

Kevin

CakePoker Support

Well I would send in your drivers license anyways to get your account verified or whatever..

I used a credit card to depoist so I had to scan my drivers license and credit card.

Then after a few days I asked them for an invite to usemywallet, which they gave me.

That's absolutely bizzare that you can't get an invite, but send those documentations anyways.. It couldn't hurt.

I never showed them anything. I got an invite to wallet and cashed out through them np

Hmmm, are you on cake or sportsbook? I also used my credit card (check card actually but its listed as the same option) and I never had to scan anything. I also have a sportsbook account, so I could try with them if they are the ones that gave you a usemywallet account.

Im on cake.

i do not know what to make of sportsbook.com's cake skin.

i run light years below average at 10/20 LHE, which ive always considered my strongest game, then i short stack 5/10 NLHE and make it all back in like 6 hands by running like jehovah.

how many times did you deposit? Before I was thinking the criteria had to have something to due with frequency of fund movement or something like that when they denied me (before i tricked them into sending an invite) because I had been playing for a couple of months off of a transfer and hadn't made enough to cash out or lost enough to deposit.

How did you trick them? I told them I would move my money over to stars if I can't get a usemywallet account because I need to be able to access my funds more quickly, still they just told me I hadn't met the minimum requirements. Any idea at all what their criteria is? I have ruled out how many times you have deposited, and total rake paid as possible criteria. Could it be how much money you have on the site? I have $4000 on there so I think I should have enough. Could it be how often you cash out? I could start cashing out a $500 check every week until they decide to hook me up. At $30 a pop that would be an expensive way to get a usemywallet account, but if it works it works.

i think i wrote it out once before, but basically I just got into a back and forth email conversation with their support and as soon as a new guy got on shift (different name as sig in emails) I emailed him back and said I have been waiting for an invite for like 2 hours and "last guys name" said it would be like 10 minutes. The new guy said sorry and shipped without checking it out

Oh, well now that's reassuring.

ive only deposited once. i had about 2800~ on there, and never withdrew until i asked them for an invite.

=\